![]() When you connect a microphone, USB headset, or Bluetooth headset with a built-in mic to your computer, you can select which device you want to use by default. The default audio output device is the device that Windows uses for recording sound. You can also choose which apps have access to the microphone.įix 4: Check the default audio output device and volume settings ![]() In Windows 10, turn on the Allow desktop apps to access your microphone.Choose which apps have access to the microphone.In Windows 10, select Change, and then turn on Allow apps to access your microphone. Under App Permissions, click Microphone, and make sure Microphone access is turned on.In the Settings app, click Privacy & Security (in Windows 11) or Privacy (in Windows 10).Click Start and open the Settings app in Windows.Make sure to give your apps permission to use the microphone. In Windows 11 and Windows 10, privacy settings may prevent apps from using the microphone. Contact the device manufacturer for repair options.įix 3: Make sure apps have access to microphone However, if it does not work when connected to another computer or phone, the device may be faulty. If the headset or microphone is working on another computer or phone, reconnect or pair it with your computer and try again.NOTE: The steps to pair your Bluetooth-enabled device may differ, for additional details, refer to the product documentation. Connect or pair the headset or microphone with another computer or phone to test it.If it uses batteries, ensure that the battery is fully charged or replace the battery.If the headset or microphone requires a power source such as an ac adapter or USB power, make sure that it’s turned on.Verify that the microphone or headset is turned on.Disconnect the microphone or headset from your computer.Check the product documentation to verify if your headset has a built-in microphone. NOTE: Certain headsets do not have a built-in microphone. To test the internal microphone of your Dell laptop, run the SupportAssist microphone test. Check if the microphone or headset with a built-in mic is working by following these steps. ![]() Turn on the computer and reconnect the devices.Ī faulty device can cause audio or sound recording issues.Connect the power cable (for desktop computers) or the AC adapter and battery (for laptops).Press and hold the power button for 15 to 20 seconds to drain the residual power.Disconnect all devices such as USB drivers, printers, webcams, media cards (SD/xD), except the keyboard and mouse.For Dell laptops with removable batteries, see the user guide of your Dell laptop for step-by-step instructions to safely remove the battery. NOTE: For Dell laptops that have a nonremovable battery, learn how to reset real time clock (RTC) to recover your Dell laptop. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). ![]() To perform a hard reset, follow these steps.
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